Connected Benefits

Connected Benefits is a leading provider of innovative, employee benefits schemes. They’re based in Farnham, Surrey although they also have some remote workers.

The existing email system didn’t allow them to share contacts and calendars or more importantly for them was the lack of ability to share email accounts.

Our mission

Migrate all 36 mailboxes over to Microsoft Office 365 and ensure the following:

  • No email downtime in business hours
  • No loss of email, contacts, calendars
  • All signatures, archive files present in Outlook upon staff’s return to the office
  • Install the latest Office 2016 package to replace 2010

What we did

Configured all the back-end Office 365 system ready for the migration date, this included creating all the users mailboxes and preparing the domain.

  • Outlook settings were taken note of and data exported
  • Office software reinstalled with the new Office 365 licence
  • Outlook configured with new mailbox and previous settings such as signature and archive files
  • Data imported from old email system and all users tested

Everything was completed over a weekend and thoroughly tested although one of us was onsite on the Monday in case of any queries or teething issues.

The result

Another delighted client!  No downtime and all the advantages of the collaborative features of Office 365.  Bringing their email functionality in to the 21st century.

Final word: Mike Davis, Connected Benefits

“Waytime have revolutionised our IT Technical support over the past two years through their innovative and proactive service. Our business was suffering as a result of poor IT, frequent downtime and a lack of resilience. Waytime came in and updated our infrastructure and took over all of our IT management saving us time and money whilst ensuring our infrastructure maintains constant uptime.

Waytime managed our seamless migration to Office 365. The project was planned meticulously and the go live went smoothly with minimal disruption. Office 365 has been a revelation for our business allowing online collaboration, remote access to files from anywhere and a single approach to the way we manage our business. Waytime helped us understand all of tools within the Office 365 suite and implement them to replace existing systems. This has saved us money and resources and made us more efficient.

We have found Waytime to be a professional and dependable organisation with outstanding knowledge on all aspects of IT. They operate with a solution orientated approach, a friendly attitude and a collaborative ethos. I would have no hesitation in recommending them for any IT project or support assignment, big or small.”